Delete the address from the cache to clear it or clear the entire auto-complete cache. The auto-complete cache (nickname cache) remembers the setting and Outlook will continue to send messages using RTF. If the administrator disables RTF to Internet addresses, the settings in Outlook will not override them.ĭon't forget to clear the auto-complete cache after changing Outlook's settings. Note: Exchange server administrators can also control RTF to Internet addresses. When RTF is not working as expected (either all messages are RTF, or Meeting Requests and Voting are not working) there are several settings your need to check in Outlook. Where to check for RTF settings in Outlook Regular file attachments that were attached to the original message.Special Outlook features (i.e., custom forms, voting buttons, and meeting requests).
OLE objects (such as embedded pictures and embedded Office documents). The formatted text version of the message (ie, font and colors). In most cases, the binary attachment is named Winmail.dat, and it includes the following information (if included in the message): TNEF and RTF are not identical, but they are very similar.Ī TNEF-encoded message contains a plain text version of the message and a binary attachment that "packages" various other parts of the original message. The use of TNEF is affected by settings in Outlook that are referred to as Rich Text Format (RTF). Outlook can use a special method, technically referred to as Transport Neutral Encapsulation Format (TNEF), to package information for sending messages. If you aren't expecting an attachment and the file size is too small for an attachment, you don't need to ask for a resend, you are only missing the pretty formatting. This way the sender fixes the problem for future attachments. If there is an attachment in the winmail.dat, asking for a resend is my preference, in most cases. Or ask the Outlook user to resend the file, using plain text format. Don't bother looking in winmail.dat files if you were not expecting an attachment (or if the message size indicates there probably is not an attachment). If you arrived on this page because you received a winmail.dat attachment and don't use Outlook, see the Tools below for utilities you can use to retrieve attachments from the winmail.dat file.
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